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Managed IT Services

 

Are you sick of unexpected IT bills? Growing cost's of IT and have no idea where the money is going?

We can manage your entire IT Infastructure for a nominal monthly fee... We can also include licensing for Microsoft, Trend Micro & VMware leased on a monthly basis instead of buying outright.

You have access to a 24 hour hotline where technicians can resolve your issue remotely from ANYWHERE in the world, as long as you have an internet connection.

ANM's managed IT network automates the mundane tasks and let's us know there are problems before you have any issues.

Base Services:-

 Server Cost  $199
 Workstations Cost  $35
 Onsite image backup to NAS drives (PC & Servers)  tick
 Offsite replication of Server images to our datacentre  tick
 After Hours Callout Service   Avalable*
 Unlimited Onsite Support   dot
 8AM-5PM Mon-Fri Phone Helpdesk   tick
 Weekly Status Reports   tick
 AV and Malware protection   tick
 Helpdesk Ticketing / Management   tick
 PC Remote Control   tick
 Network Devices Monitoring / Alerting   tick
 Advanced User Profile Management    tick
 Advanced PC & Laptop Power management   tick
 Windows Updates / Patch Management   tick
 New PC Serup   dot

 SLA (Service Level Agreement) - Response Times Only

 Urgent / Outage issues (Server/Multiple users affected) 
 Non-Operation (Single User Affected)
 
 Non Urgent Issues
 
 2 Hours
 12 Hours

 48 Hours

Pre-paid monthly in advance.
No further discounts avalable
Prices include GST
* Avalable at an additonal cost